Gochisou
Web ApplicationMobile Application
A digital platform for the food-service industry such as restaurants, cafés, izakaya, and fast-food outlets. Customers can use a range of dining-related services including reservations, ordering, delivery, takeout, menu browsing, and payment.
01
Background & Challenges
- Menu browsing, reservations, ordering, and payment were fragmented, burdening both the customer experience and store operations.
- Table reservations and wait-time guidance were largely manual, hard to handle during busy periods.
- A mechanism was needed to centrally manage online ordering/delivery and coupon promotions.
02
Goal
Unify everything from menu browsing to reservations, ordering, delivery, and payment to streamline both the customer experience and store operations.
03
Solution
- Provide a photo-rich menu display along with table reservations and wait-time notifications.
- Integrate online ordering/delivery services with coupon and discount promotions.
- Make checkout smooth with payment options and digital receipts.
- Strengthen customer touchpoints with reviews/ratings, hours/location info, and feedback/support.
04
Development Features
- Menu display with photos.
- Table reservations and wait-time notifications.
- Online ordering and delivery service.
- Coupons and discounts.
- Payment options and digital receipts.
- Review and rating posting.
- Business hours and store location information.
- Feedback and customer support.
05
Results
- Unified menu browsing through reservations, ordering, and payment, improving the customer experience.
- Table reservations and wait-time notifications smoothed handling during busy periods.
- Online ordering/delivery and coupon promotions streamlined store operations.
06
Screenshot



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