Gochisou

Web ApplicationMobile Application

A digital platform for the food-service industry such as restaurants, cafés, izakaya, and fast-food outlets. Customers can use a range of dining-related services including reservations, ordering, delivery, takeout, menu browsing, and payment.

01

Background & Challenges

  • Menu browsing, reservations, ordering, and payment were fragmented, burdening both the customer experience and store operations.
  • Table reservations and wait-time guidance were largely manual, hard to handle during busy periods.
  • A mechanism was needed to centrally manage online ordering/delivery and coupon promotions.
02

Goal

Unify everything from menu browsing to reservations, ordering, delivery, and payment to streamline both the customer experience and store operations.

03

Solution

  • Provide a photo-rich menu display along with table reservations and wait-time notifications.
  • Integrate online ordering/delivery services with coupon and discount promotions.
  • Make checkout smooth with payment options and digital receipts.
  • Strengthen customer touchpoints with reviews/ratings, hours/location info, and feedback/support.
04

Development Features

  • Menu display with photos.
  • Table reservations and wait-time notifications.
  • Online ordering and delivery service.
  • Coupons and discounts.
  • Payment options and digital receipts.
  • Review and rating posting.
  • Business hours and store location information.
  • Feedback and customer support.
05

Results

  • Unified menu browsing through reservations, ordering, and payment, improving the customer experience.
  • Table reservations and wait-time notifications smoothed handling during busy periods.
  • Online ordering/delivery and coupon promotions streamlined store operations.
06

Screenshot

Gochisou screenshot 1
Gochisou screenshot 2
Gochisou screenshot 3
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Partner with Wanosoft

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